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Return & Refund Policy
Cancellation :
Customers can request a full refund within 24 hours after placing an order on resosport.com.
Please note that we will charge a transaction fee if you apply for the refund 24 hours after the order is placed and before delivery has been made (2.6% for credit card users, 3.6% for PayPal users, 3.3% for Klarna users).
Orders cannot be canceled more than 30 days after they are shipped.
Return
The return service is currently available to US orders only.
If you are unsatisfied with your purchase, you may return the purchased items complete in their original packing within 30 days of receiving them for an exchange or refund.
If 30 days have passed since your purchase, we cannot offer a refund or exchange.
For quality issues, we will give you a full refund or one-time free replacement within 30 days of receiving the items.
Please collect the package first if your order has been shipped and you want to return it. Then contact our Reso Support via support@resosport.com to obtain instructions to return.
Please note that a double shipping fee may be deducted from the original payment if you reject the shipments.
You’ll be charged for shipping and a transaction fee (2.6% for credit card users, 3.6% for PayPal users) in the event of a return on US orders.
Shipping from:
US warehouse -- North America
CN warehouse -- Rest of the World
Address Changes:
We do not change addresses on any order. If you have made a mistake the order will need to be canceled, refused or return to sender(please see Returned to Sender/Refusal Fee). Once we receive the item or items back we will refund you in 5-7 business days.